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Careers/ Open roles

Build the layer between ambitionand delivery.

We're growing the team at Impact Nation. If you want to do work that matters — on programmes that genuinely move the needle for the UK public sector and small businesses — read on.

1 open roleimpactnation.aiLondon · Remote
actively hiring

Product Delivery Manager

A rare breed of operator who thrives at the intersection of product strategy, client partnership, and technical delivery — and loves every bit of it.

senior / lead
location
Remote
type
Full-time
compensation
Up to £70,000
holiday
28 days + bank holidays
▸ about the role

At Impact Nation, we don't just deliver projects — we shape outcomes. As our Product Delivery Manager, you'll be the connective tissue between our clients, our engineers, and the solutions we build together. You'll own the full arc: from gathering the first requirements to celebrating a successful rollout.

This is a role for someone who is equally comfortable on client calls as they are in a DevOps backlog. You'll lead client relationships with confidence, champion product thinking across our delivery squads, and hold the bar high when it comes to quality, data, and execution. You'll also grow and mentor a team — because great delivery is never a solo sport.


▸ what you'll own
01
Account Management
Build deep, trusted client relationships. Act as a strategic partner — not just a delivery contact — anticipating needs and proactively spotting opportunities to add value before the client has even articulated them.
02
Product Leadership
Lead product development for clients — facilitating discovery sessions, defining solutions, shaping feature priorities, and guiding roadmaps that are commercially smart, technically grounded, and built to deliver measurable outcomes.
03
Project Delivery
Own delivery end-to-end. Keep projects on track, stakeholders aligned, and blockers cleared — with a clear-eyed view of scope, risk, and resource at all times. You're the person others rely on when things get complicated.
04
Data & Insight
Bring rigour to everything you touch. Define success metrics, scrutinise delivery data, identify patterns that others miss, and use insight to continuously sharpen how we work and what we build for clients.
05
Requirements & Discovery
Lead structured discovery with clients. Ask the right questions, challenge assumptions, and translate ambiguous briefs into precise, actionable requirements that engineers can build to with confidence — and clients can sign off on clearly.
06
Team & Culture
Coach and develop delivery team members. Foster a culture of accountability, transparency, and high standards — while being the kind of player-coach who rolls their sleeves up when it counts and lifts others as you go.

▸ what you'll bring
Skills & experience
  • 5+ years in delivery, product, or account management — ideally across digital or data-driven environments
  • Proven track record managing complex, multi-stakeholder projects from brief to live
  • Strong product thinking — you understand what makes software valuable, not just shippable
  • Confident working alongside engineers; you speak the language without needing to write the code
  • Analytically sharp — comfortable with data, KPIs, and defining what "done well" looks like
  • Experience leading or mentoring team members in a delivery or product context
You are…
  • A natural communicator who builds trust quickly — with clients and colleagues alike
  • Calm under pressure and decisive when it matters
  • Obsessed with the detail, but never losing sight of the bigger picture
  • A proactive problem-solver — you flag issues early and come with solutions
  • Genuinely excited by work that uses data and technology to drive real-world impact
  • Someone who makes the people around them better

▸ why impact nation

We're a team of people who care deeply about doing meaningful work — and doing it exceptionally well. We build data and AI-powered solutions for clients who are trying to make a real difference, and we hold ourselves to a high bar. We move fast, think boldly, and back each other.

Joining as our Product Delivery Manager means stepping into a role with genuine influence — over how we deliver, how we grow client relationships, and how we develop the team around you. If you want a role where you can leave a real mark, this is it.

▸ ready when you are
Ready to make an impact?

Send your CV and a note about yourself to info@impactnation.ai — a senior lead reads every application.

Apply now

Bring us the brief. We'll take it from there.

No lengthy application portals. No ghosting. A senior delivery lead reads every message and comes back to you within two working days.

01

Send your application

Email your CV and a short note to info@impactnation.ai — tell us why this role, why now.

02

Within 2 working days

We will review your application — not a bot, not a CRM auto-reply — and let you know either way.

03

30-minute intro call

We map your background against what we need, answer your questions, and see if there's a real fit worth exploring.

04

1-hour remote interview

You'll meet with stakeholders from across Impact Nation for a structured hour-long session — part Q&A, part scenario walkthrough. We want to understand how you think, how you operate, and whether this feels like the right fit for both of us.

Built different. On purpose.

We're not a generic consultancy. We're an AI-native delivery operator working on programmes that matter — and we hire people who want to shape something, not just maintain it.

Operating model01 / 05
AI-native, not AI-adjacent
AI is not a feature we offer. It's how we work. Every process, every workflow, every report has AI embedded by design.
Mission02 / 05
Work that actually matters
Our programmes reach 100,000s of UK SMEs and run inside government-funded initiatives. The work you do here has real-world outcomes.
Ownership03 / 05
Small team, big influence
You'll have genuine input over how we work, what we build, and how we grow. No bureaucracy between you and the decisions that matter.
Standards04 / 05
Delivery with discipline
We hold ourselves to a high bar. Audit-ready evidence, zero compliance findings, and a delivery culture that takes quality seriously.
Way of working05 / 05
Full remote flexibility
Remote-first and built to work that way — not a hybrid compromise. Async where it makes sense, synchronous where it matters.
Government is buying AI. SMEs are confused. We built the delivery layer in between.
▸ fromimpact nation · delivery team